Customer FAQ

Clear answers before you start.

Find the practical details about OneConstruct.AI plans, projects, payments, records, professionals, and delivery.

Frequently asked questions

Plain answers before you commit.

Are these prices in Pakistani rupees?

Yes. Every listed price is in PKR and is shown before payment. Any project-specific quote is also confirmed in PKR.

Is a subscription the same as a professional service?

No. Subscriptions cover software access. Design, review, permit, and professional work is either listed as a digital pack or agreed in a written scope.

When is payment taken?

Only after the customer approves the scope, delivery method, timing, and total price. The confirmation includes a payment reference.

Do you ship physical products?

Most purchases are digital or service-based. A physical item is only arranged when the written scope names the item, delivery location, charge, and timing.

Are professionals automatically verified?

No. Credentials and responsibility must be reviewed and recorded. The platform never presents an unverified professional as licensed.

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