OneConstruct.AI · Updated September 2026
Digital delivery
Portal access, reports, design files, review notes, evidence packs, and other digital deliverables are delivered by account access, email, or a shared project workspace after the relevant payment and required customer information are received.
Service delivery
Consultations, site coordination, reviews, and professional support are delivered remotely or at the agreed location and time stated in the scope. Travel, materials, and third-party work are included only when expressly listed.
Physical items
OneConstruct.AI does not promise physical shipping for a service unless a written scope specifically names the item, delivery location, delivery charge, and expected timing. Any physical supply arranged through a project is handled against its own approved record.
Timing and delays
Expected delivery timing is confirmed before payment. Delays caused by missing information, site access, customer changes, weather, third parties, or approvals will be recorded and communicated.
Delivery support
If a customer cannot access a paid digital deliverable or believes a delivery is missing, contact info@oneconstruct.ai with the payment reference and project email.